We are so certain of our quality of service and products that we offer you a 100% money back guarantee. Just ship back the product requesting a refund stating the reason why and we will gladly return the cost of the order (return shipping at your cost). Custom orders are made from scratch for you and therefore we offer only 75% refund. In case of our order error we will cover the cost of return shipping to correct the mistake.

Any questions about this refund policy should be asked in advance of ordering.